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Privacy & Security

Last updated: July 2026  ·  Teleport LLC, Tucson AZ

The short version: we collect only what we need to run your gym. We never sell your data. Payments are handled by Stripe — we never store card numbers or bank account details.

Who We Are

RollPunch is a product of Teleport LLC, based in Tucson, Arizona. We build scheduling and payroll software for gyms and martial arts studios. Questions about this policy can be sent to hello@rollpunch.com.

What Data We Collect

We collect information necessary to operate the app:

  • Gym owners & admins: name, email address, gym name and address, billing plan.
  • Coaches: name, email address, phone number (optional), class permissions, pay rates, and payroll history within your gym.
  • Students: name and email address, used only to deliver class schedules.
  • Usage data: we collect basic analytics (screens visited, actions taken) to improve the product. This data is not linked to individual identities.

We do not collect Social Security numbers, government IDs, or any sensitive personal identification beyond what is listed above. Tax form information (e.g., for 1099 reporting) is the responsibility of the gym owner and is stored only within your account.

How Payments Work

All payment processing is handled by Stripe, a PCI-DSS Level 1 certified payment processor. RollPunch never sees, stores, or transmits raw credit card numbers or full bank account details.

  • Gym subscriptions: your billing card is stored securely by Stripe, not by RollPunch.
  • Coach payouts (Stripe Connect): coaches who opt into direct deposit connect their own bank account through Stripe's onboarding flow. RollPunch initiates transfers on behalf of the gym owner, but does not store coach banking credentials.
  • Manual payroll: if a gym uses manual mode, no financial data is transmitted through RollPunch at all — the app only tracks what is owed.

Stripe's privacy policy is available at stripe.com/privacy.

Where Data Is Stored

RollPunch uses Google Firebase (Firestore database and Authentication) hosted on Google Cloud infrastructure. Your data is stored in the United States. Firebase is SOC 2 compliant and encrypts data at rest and in transit.

Push notifications are delivered via Firebase Cloud Messaging (FCM). Notification tokens are stored securely in Firestore and are never shared with third parties.

Who Can See Your Data

Your gym's data is isolated from every other gym on the platform. Firestore security rules enforce that:

  • Admins can read and write data within their own organization only.
  • Coaches can read their own schedule, shifts, and pay history. They cannot see other coaches' pay rates or personal information.
  • Students can only see published class schedules for their gym.
  • RollPunch staff access production data only for support or debugging, and only when explicitly requested by the account owner.

Data Retention & Deletion

Your data is retained for as long as your account is active. If you cancel your subscription, your data is retained for 90 days before permanent deletion, giving you time to export records.

To request immediate deletion of your account and all associated data, email hello@rollpunch.com with the subject line "Data Deletion Request." We will process the request within 30 days.

Cookies & Tracking

The RollPunch website (rollpunch.com) uses minimal cookies for session management. We do not use third-party advertising trackers or sell browsing data. The mobile app does not use cookies.

Children's Privacy

RollPunch is designed for use by adults managing and coaching at gyms. We do not knowingly collect personal information from children under 13. If student schedules include minors, that data is entered and controlled by the gym owner, who is responsible for obtaining appropriate consent from parents or guardians.

Changes to This Policy

We may update this policy from time to time. When we do, we'll update the date at the top of this page. Material changes will be communicated via email to account owners.


Terms of Service

Last updated: July 2026

Use of the Service

RollPunch is provided by Teleport LLC for use by gym and studio owners to manage scheduling, coach payroll, and related operations. By creating an account, you agree to use the service lawfully and only for its intended purpose.

Subscriptions & Billing

Paid plans are billed monthly or annually, depending on your selection at signup. You may cancel at any time. Cancellation takes effect at the end of your current billing period — you will not be charged again after cancellation, and no partial refunds are issued for unused time.

Prices may change with 30 days' notice to active subscribers.

Coach Payouts

RollPunch facilitates payroll transfers between gym owners and coaches via Stripe Connect. Teleport LLC is not responsible for errors in pay rates, class logs, or transfer failures caused by incorrect banking information provided by coaches. It is the gym owner's responsibility to verify all payroll records before initiating transfers.

Limitation of Liability

RollPunch is provided "as is." Teleport LLC is not liable for any indirect, incidental, or consequential damages arising from use of the service, including but not limited to missed payroll runs, scheduling errors, or data loss caused by third-party service outages (Firebase, Stripe, etc.).

Contact

For questions about these terms or your account, contact us at hello@rollpunch.com.

RollPunch

Scheduling and automatic coach payroll for gyms and studios of any kind.

A product of Teleport LLC

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